Product Manager, Digital Identities (f/m/d)

At IDnow, we believe innovation is finding solutions to problems that don't yet exist but are sure to impact our future. Making the connected world a safer place is and has been our vision from the very beginning.

Our identity verification SaaS solutions enable businesses to make reliable, informed decisions in an instant. We offer robust, secure and seamless solutions to protect against player fraud, identity theft or forging signatures. It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process.

We understand that regulation and our clients’ requirements are constantly evolving, so we evolve with them. Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries.

This position is based in Berlin or Munich , with 3 days working at the office.

IDnow is seeking for Product Manager, Digital Identities (f/m/d) to drive the vision, strategy, and execution of IDnow’s digital identities suite, focusing on EUDI Wallet and EU eID schemes. Ensure our products enable secure, seamless, and compliant digital interactions for customers across regulated industries, supporting regulatory alignment in the evolving European digital identity landscape.

Key Responsibilities

• Define and own the mid- and long-term product roadmap for digital identity solutions, focusing on EUDI Wallet and eID schemes.
• Support the development and refinement of the commercial model and go-to-market strategies for identity products in close collaboration with the commercial team.
• Lead cross-functional teams—including engineering, design, compliance, sales, and marketing—through all stages of product development, from ideation to launch and lifecycle management.
• Conduct market and customer research, and engage with stakeholders—including customers, partners, and regulatory bodies—to identify pain points, opportunities, product requirements, and ensure alignment.
• Develop and maintain product documentation and support materials.

Preferred Experience

• Bachelor’s degree in Computer Science, Business, Engineering, or related field.
• 5+ years’ experience in product management, preferably in digital identity, fintech, or regulated industries.
• Proven track record of developing and launching digital products.
• Strong understanding of digital identity, authentication, and regulatory frameworks (e.g., eIDAS, GDPR).
• Excellent communication and stakeholder management skills.
• Analytical mindset with ability to interpret data and make informed decisions.
• Experience leading cross-functional teams in an agile environment.
• Fluent in English; German or French proficiency is a strong plus.

Nice-to-have's

• Experience with EUDI Wallet, eID schemes, or similar digital identity frameworks.
• Familiarity with Know Your Customer (KYC) and strong customer authentication (SCA) processes.
• Experience working in B2B SaaS environments

Perks & Benefits

• 2 days remote
• Health & Wellbeing: Use your full access to nilo.health, including 1on1 sessions
• We value personal and professional development: make full use ot the training Platform Udemy!
• A supportive feedback-based culture where respect and integrity guide us in what we do
• We make your remote work comfy: we provide support on equipment and offer flexible working hours; we help you collaborate and connect with your colleagues both locally and remotely
• Paid special leave days
• Workcation possibilities
• Specific, locational benefits

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.

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