Technical Product Manager (f/m/d)

At IDnow, we believe innovation is finding solutions to problems that don't yet exist but are sure to impact our future. Making the connected world a safer place is and has been our vision from the very beginning.

Our identity verification SaaS solutions enable businesses to make reliable, informed decisions in an instant. We offer robust, secure and seamless solutions to protect against player fraud, identity theft or forging signatures. It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process.

We understand that regulation and our clients’ requirements are constantly evolving, so we evolve with them. Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries.

This position is based in Berlin or Munich, Germany.

IDnow is seeking for Technical Product Manager (f/m/d) to make it fast, easy, and rewarding for developers to integrate and use IDnow’s public APIs, ensuring they have an excellent experience, clear documentation, and timely communication about updates—driving developer satisfaction and platform adoption.

Key Responsibilities

• Own the public API product strategy and roadmap, aligning with developer needs and business goals.
• Manage the full API lifecycle: design, development, launch, versioning, maintenance, and deprecation.
• Deliver best-in-class developer experience through clear documentation, tutorials, SDKs, and sandbox environments.
• Act as the main point of contact for developer feedback and represent the developer voice in product decisions.
• Ensure developers can implement their use-cases efficiently and understand how to use new features and updates.
• Lead communication for API changes, including release notes, migration guides, and proactive outreach.
• Collaborate with engineering, security, compliance, and customer teams to ensure API quality, security, and regulatory alignment

Preferred Experience

• Proven product management experience, ideally in SaaS or API-driven platforms.
• Experience designing and managing public APIs, with strong focus on developer experience.
• Familiarity with developer tools, documentation platforms, and API management solutions.
• Strong analytical skills; ability to use data to improve products and developer journeys.
• Excellent communication skills, with the ability to explain complex technical topics simply.
• Experience collaborating with cross-functional teams including engineering, security, and customer support.

Nice-to-have's

• Experience in identity verification, fintech, or regulated industries.
• Knowledge of API security, authentication, and compliance standards.

Perks & Benefits

• Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
• We value personal and professional development: make full use of the training Platform Udemy!
• A supportive feedback-based culture where respect and integrity guide us in what we do.
• We make your remote work comfy: we provide support on equipment and offer flexible working hours; we help you collaborate and connect with your colleagues both locally and remotely.
• Paid special leave days.
• Workcation possibilities.
• Specific, local benefits.

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.

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