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TRAINING AND SUPPORT SPECIALIST

TRAINING AND SUPPORT SPECIALIST

TRAINING AND SUPPORT SPECIALIST

TRAINING AND SUPPORT SPECIALIST

GUBSE AG

Computer-Software

Berlin

  • Art der Anstellung: Vollzeit
  • Vor Ort

TRAINING AND SUPPORT SPECIALIST

Über diesen Job

GUBSE AG – LOCATION BERLIN, GERMANY

We’ve been developing our product suite SIHOT since 1986 and our hotel management software runs in more than 3.500 hotels worldwide. Our offices with a total of 200 employees are located in Berlin, in Valencia, Lisbon, Cardiff, Sao Paulo and Australia’s Gold Coast.

Become part of an international corporation and look forward to new challenges! At our district office in Berlin, Germany, an exciting opportunity has arisen for a passionate hotel industry professional.

YOUR TASKS

Installation and Training

  • Look after national and international clients using SIHOT
  • Supporting the Sales team in presentations for prospective clients
  • Install SIHOT at new clients
  • Conduct training sessions

Support

  • Respond to customer queries in a timely and accurate way, via phone or email
  • Enter client issues in our ticketing system, follow up and close tickets as required
  • Analyse and report product malfunctions
  • Identify customer needs and help customers use specific features

YOUR PROFILE

  • Proven record in the hotel industry with several years of working experience in different positions, preferably with a strong background in Front Office operations
  • Experience in working SIHOT advantageous
  • Willingness to travel nationwide and abroad required
  • Strong communication skills (via phone, email, in-person) and excellent client service orientation with a professional, friendly attitude
  • Fluent German (both written and verbal)
  • Excellent organisational skills with an ability to think proactively and prioritise work

BENEFITS

Sound just like what you’re looking for?
Please send your detailed application together with your salary expectation and your earliest starting date to Mr. Jörg P. Berger, jobs@sihot.com .

Job Features

Unternehmens-Details

company logo

GUBSE AG

Computer-Software

201-500 Mitarbeitende

Schiffweiler, Deutschland

Bewertung von Mitarbeitenden

Vorteile für Mitarbeitende

Flexible Arbeitszeiten
Home-Office
Betriebliche Altersvorsorge
Barrierefreiheit
Gesundheitsmaßnahmen
Betriebsarzt
Training
Parkplatz
Günstige Anbindung
Vorteile für Mitarbeitende
Firmenwagen
Smartphone
Gewinnbeteiligung
Veranstaltungen
Privat das Internet nutzen

Unternehmenskultur

Unternehmenskultur

39 Mitarbeitende haben abgestimmt: Sie bewerten die Unternehmenskultur bei GUBSE AG als modern.Dies stimmt ungefähr mit dem Branchen-Durchschnitt überein.

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