Head of AI Center of Excellence (m/f/d)

Your Mission

• Own AI adoption end to end - training, our weekly AI Spotlight, the use case library, an annual agent-build hackathon and the approved-tool landscape - and make the sanctioned path the fastest path, every time
• Lead the redesign of how we actually work - team up with process owners across delivery and administration to rebuild core processes around AI, bringing the method and proving the impact
• Build and run our AI Operating System - the internal platform for agent orchestration, retrieval and prompt lifecycle management - engineered to stay vendor-neutral as the market shifts
• Take ownership of AI governance - EU AI Act readiness as both deployer and provider, our AI Usage Guideline, and a client-facing Transparency Charter - compliance as a fast, reliable service, never a bottleneck
• Represent the AI CoE on our Tech and AI Board and become the one door every business knocks on for AI questions

Your Profile

• Real enterprise AI adoption experience with the numbers to prove what actually changed
• A genuine track record of redesigning processes (Lean, BPM, service design or similar), including the facilitation skill to lead that work with people who don't report to you
• Hands-on technical range: LLM/agent architectures, orchestration, RAG, MCP, and working fluency across today's major enterprise AI stacks (Claude, Microsoft 365 Copilot, Atlassian Rovo, ChatGPT, Gemini)
• Solid regulatory footing: EU AI Act deployer/provider obligations and GDPR in a data-processing context
• The influence to lead without formal authority and turn a network of part-time volunteers into a genuine delivery engine
• Fluent English (C1-C2); professional German is a strong plus

Good Reasons to Join Us

• Flexibility that fits your life – Flexible hours, home office and remote work, plus workation weeks abroad where legally possible – so work and life actually fit together.

• Growth that moves you forward – Regular Development Check-ins, clear career paths, an individual training budget and paid learning days.

• Fair, performance-based pay – Market-aligned, reviewed regularly and tied to transparent performance criteria.

• Benefits that fit you – a flexible benefits package that you shape around your own life.

• Technology at the forefront – Access to leading partner ecosystems (Atlassian Platinum, Microsoft, AWS Premier), with AI built into how we build and how we work.

• Values you can feel, not just read about – Our Communardo Values shape daily work, not just the wall art.

• A growing, international group – 500+ colleagues across 12 countries, with real room to shape things instead of corporate bureaucracy.

• #smartertogether – lived, not just claimed – close collaboration and real mutual support across brands and countries. For us, #smartertogether also means AI + human: we combine human judgment, creativity and responsibility with AI capabilities to achieve better outcomes together.