IT Delivery Manager – IT Platform (m/f/d)

• Strategic Oversight: Drive a unified strategy for the IT Platform, aligning projects, fostering collaboration and ensuring operational synergy
• Budget & Cost Control: Lead rigorous cost management, budgeting, and financial planning
• Project Coordination: Ensure seamless integration and governance across multiple projects
• Contract & Vendor Management: Ensuring cost-efficient collaboration with external providers
• Responsible for the delivery of one or more IT Services related to

• Coordination of all activities to manage the daily business relationships with various service providers and internal stakeholders
• Quality Assurance & Performance: Monitor key performance metrics and enforce service level agreements
• Regular participation in the Service Management Chapter

• Bachelor's degree or completed training as an IT specialist or similar with relevant professional experience and further education or comparable qualification
• Foundedyears of experience in the area of Service Management preferably in the field of Cloud & IT Platform technologies and in various projects or within service delivery organizations
• Experience of working in IT product-oriented teams
• Sound knowledge and experience in managing processes according to ITIL
• Experience in managing external service providers
• Ability to communicate openly and clearly with stakeholders on all levels
• Fluent in English (business level)
• Strong team player and cooperative, experienced in lateral leadership
• Intercultural competence and experience with international cooperation

• Flexible working framework through flexitime, flextime days and 30 days of holiday
• Possibility of mobile working within a defined framework
• Attractive pension plan through several modules as well as the option of a time value account
• Benefits of a family-owned company such as employee discounts, subsidy for childcare costs as well as tariff-oriented remuneration in accordance with the metal and electrical industry of NRW
• Internal and external training opportunities
• Extensive health benefits such as supplementary company health insurance, a wide range of fitness options and the possibility of on-site physiotherapy
• Subsidized snacks and menus
• Discounted job ticket and free parking directly at the workplace