Position

Whatever you do — for work or pleasure — do it with passion! Live with passion!” - Christian Dior

Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

For our boutique in Düsseldorf we are looking for a BOH Runner / Student Helper with passion and drive. The BOH Runner supports the Boutique team by ensuring a fast, accurate and seamless flow of products between the Back of House and the sales floor. The role contributes directly to an outstanding client experience by allowing Client Advisors to remain focused on their clients while ensuring products, packaging and operational needs are handled efficiently.

Job responsibilities

Sales Floor Support

• Respond quickly to product requests from Client Advisors.

• Retrieve and deliver requested products from the stockroom to the sales floor efficiently and accurately.
• Return and correctly store products following client presentations.
• Anticipate the needs of the sales team during peak trading periods.
• Support smooth product flow during appointments, events and high-traffic periods.

Back of House & Stock Organisation

• Maintain an organised, clean and efficient stockroom environment.

• Ensure products are stored according to established Boutique standards.
• Support replenishment of products, packaging and other sales-floor necessities.
• Assist with deliveries, transfers, unpacking and product movements as required.
• Handle all merchandise with the appropriate level of care and attention.

Operational Excellence

• Support accurate product movements between BOH and the sales floor.

• Follow Boutique procedures for product handling, security and stock management.
• Immediately flag discrepancies, missing products or operational issues to the relevant manager.
• Assist the Operations/Stock team with day-to-day BOH activities when required.
• Contribute to maintaining excellent housekeeping and workplace standards.

Client Experience

• Work discreetly and professionally around clients and the sales team.

• Understand that speed and accuracy in BOH directly contribute to the client experience.
• Help minimise waiting time by ensuring requested products reach the Client Advisor promptly.
• Demonstrate the expected standards of grooming, behaviour and professionalism at all times.

Profile

• Highly organised, energetic and hands-on.
• Being available on following time-slots:
• Mon-Wed: 16:00 - 19:00
• Friday: 14:00 - 19:00
• Saturday: 10:00 - 18:00
• Fast and efficient while maintaining strong attention to detail.
• Comfortable working in a dynamic luxury retail environment.
• Team-oriented with a strong service mindset.
• Able to prioritise several requests during busy periods.
• Reliable and disciplined in handling high-value merchandise.
• Good communication skills and ability to work closely with Sales, Operations and Management teams.
• Previous retail, stock or hospitality experience is an advantage.

Additional information

We offer you an interesting and varied job in an international, multicultural, and dynamic environment, nice colleagues, and challenging tasks as well as attractive social benefits. Annual employee reviews provide feedback and show you personal and professional perspectives within the LVMH group. Further training and development opportunities round off our attractive offer.

Working at Dior is not only about entering the world of exclusive luxury, it also offers lovely benefits.

• Holiday entitlement of 6 weeks per year pro rata
• Additional day off on birthday
• Access to Corporate Benefits
• Family Atmosphere & Flat Hierarchies
• Opportunities for further training and development
• Career opportunities within the LVMH Group

If you recognize yourself in this description, we look forward to receiving your online application. Please note that we only consider online applications.