Position

We are looking for a Store Manager for our Store in Düsseldorf.

As a Louis Vuitton Store Manager, you will be an ambassador of the Brand. You will lead and develop the store team through inspiring hands-on management and coaching. You will strive to identify business opportunities and implement the related actions in order to ensure the achievement of your store’s goals. You will be directly accountable for developing the business and monitoring your store’s operations and budget.

Job responsibilities

Team Management and Development

• Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions
• Collaborate with the management team to recruit and develop talents, secure succession plans
• Organize the team in an efficient manner according to business needs and delegate responsibility
• Translate strategic and business goals into concrete and individual actions and objectives
• Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved

Client and Business Development

• Be the voice of the store in your country by understanding business and local market to suggest actions and recommendations
• Lead and develop the business of the store, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
• Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, Country office team…) and fostering synergies between categories
• Build a loyal Clientele, leveraging all clienteling tools
• Establish a Client-centric mindset in store to ensure the highest level of customer experience and achieve Client repurchase objectives
• Act as a Louis Vuitton ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR)
• Be aware of the competitive landscape and local market trends

Role Model on Selling and Floor Management

• Lead by example on the floor, understand the Clients’ needs, identify potential areas of improvement and cultivate a feel for the market trends
• Ensure business opportunities are maximized through efficient sales floor management, being a visible presence
• Provide consistent and qualitative feedback, coach the team on the spot

Operations

• Ensure policies, standards and Louis Vuitton procedures are communicated and implemented
• Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management

Profile

• Fluent written and spoken German and English are essential for success in this role.
• You bring at least 10 years of experience in comparable positions and have built a strong understanding of the luxury market through your extensive industry background.
• You are a creative business driver and inspirational leader with a proven track record of developing top talent, building high-performing teams, and bringing out the best in people.
• You combine a strong entrepreneurial and strategic mindset with a pragmatic, results-driven approach and excellent analytical skills.
• You have a strong affinity for luxury products and a highly developed service orientation.
• You are a true clienteling champion, with the ability to recruit new clients, strengthen existing relationships, and proactively identify opportunities to grow the business.
• You enjoy working collaboratively and are motivated by achieving ambitious goals as a team.
• Additional foreign languages are considered an advantage.

Additional information

What we offer you:

At Louis Vuitton, you become part of a Maison driven by creativity,savoir-faire, and innovation. You will work in an international and collaborative environment where diverse talents come together to shape the future of luxury. Beyond entering the world of exclusivity, a wide range of attractive benefits awaits you.

Your benefits:

• Individual training and development opportunities within the LVMH group, the world's leading luxury goods conglomerate, designed to specifically foster your professional and personal growth
• Attractive employee discounts on Louis Vuitton products, as well as family and friends discounts across other LVMH brands
• Employee referral program with bonuses
• Participation in exclusive events domestically and internationally
• Monthly subsidy for lunch and public transportation
• Beauty Card for all in-store employees to support personal beauty and wellness services, such as hairdressing or manicure appointments
• Support for capital-forming benefits (vermögenswirksame Leistungen) and company pension scheme
• Subsidies for childcare costs (Kita)
• Support for bike leasing
• Access to exclusive corporate benefits and partner offers

If you recognize yourself in this description, we look forward to receiving your application. Please note that we only accept online applications.