You operate at the heart of our global digital ecosystem, linking markets, internal teams, and agencies.

Your key responsibilities include:

Platform Operations & Daily Management

• Ensure stability, uptime, and quality of the global website platform
• Manage daily support operations (incidents, service requests, technical issues)
• Oversee CMS operations, integrations, modules, and platform hygiene
• Monitor bugs, performance, and technical issues, ensuring fast resolution Development Coordination & Backlog Delivery
• Maintain and prioritize the operational product backlog
• Coordinate sprints, reviews, and releases with external development partners
• Conduct quality assurance, functional testing, and release documentation
• Ensure clear handovers and transparent communication across stakeholders

Subsidiary Support & Enablement

• Serve as the main contact for subsidiaries regarding CMS usage and workflows
• Support local content updates, localization, and operational processes
• Train and enable local Superuser’s and marketing teams
• Maintain global playbooks, guidelines, and best-practice documentation Vendor & Agency Collaboration
• Act as daily coordination partner for external agencies and developers
• Ensure timeline adherence, quality control, and structured delivery
• Clarify briefs, functional questions, and acceptance criteria
• Support budget tracking and cost transparency for website operations

Governance, Quality & Compliance

• Apply global governance standards, UX principles, and brand guidelines
• Ensure website compliance (GDPR, accessibility, legal requirements)
• Safeguard consistent structure, content quality, navigation, and SEO fundamentals
• Drive continuous improvement through analytics and performance optimization

• Professional experience in website operations, digital project management, or CMS management
• Strong hands-on CMS knowledge (TYPO3, WordPress, AEM, or similar)
• Experience working with ticketing systems, backlogs, agile processes
• Solid understanding of UX fundamentals, SEO basics, and web performance
• Ability to bridge business and technical perspectives with strong communication skills
• Experience in international or matrix environments is an advantage
• Structured, reliable, detail-oriented working style
• Excellent English skills: German or other additional languages are considered an asset

• A key role in shaping the digital ecosystem of an established and growing international company
• Room for personal development and support for relevant continuous education
• Flat hierarchies and a modern, dynamic working environment
• Flexible working hours and hybrid/remote work possibilities