AI Outcome Customer Engineer, Google Cloud
AI Outcome Customer Engineer, Google Cloud
AI Outcome Customer Engineer, Google Cloud
AI Outcome Customer Engineer, Google Cloud
Design, Grafik
Frankfurt am Main
Art der Beschäftigung: Vollzeit
Vor OrtAktiv auf der SucheAI Outcome Customer Engineer, Google Cloud
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AI Outcome Customer Engineer, Google Cloud
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corporate_fare Google place Frankfurt am Main, Germany ; Munich, Germany
Mid
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
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X In most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Frankfurt am Main, Germany; Munich, Germany. Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with technical delivery strategies and interfacing with product or engineering organizations.
- Experience in either system design or reading code (e.g., Java, C++, Python).
- Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
- Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.
Preferred qualifications:
- Experience into novel technical problems, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions.
- Experience orchestrating specialized technical resources to execute complex builds.
- Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
- Ability to communicate in German fluently to support clients in this region.
- Excellent executive communication skills, capable of translating deep technical integration issues into business impact.
About the job
As an AI Outcome Customer Engineer in our go-to-market (GTM) AI Tech organization, you will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle for AI accounts, you will ensure solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery, aligning with our Forward Deployed Engineering (FDE) organization.It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.Germany: €122000 - €125000 (EUR) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Partner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
- Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
- Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
- Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
- Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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