Join our support team in Friedrichsdorf near Frankfurt and help our customers with questions about using and implementing imc’s products . You’ll also work closely with our sales team and international partners.

We’ll provide comprehensive training , so you feel confident from day one. After that, you’ll take on customer inquiries independently, find solutions, and share feedback with our development teams – helping us make our products even better.

You’ll also create small, customized solutions using our software tools imc STUDIO and imc FAMOS .

Once you’ve settled in, you’ll have the option to work from home .

Location: Frankfurt | Department: Support Team

Your tasks:

• Support and assist customers and partners via email, phone, remote sessions , or on-site visits
• Create examples for our measurement data acquisition and analysis software to help our customers and sales team
• Learn and master our wide range of data loggers, amplifiers and telemetry systems
• Test, reproduce, and document issues for our development team
• Handle and resolve licensing questions related to imc STUDIO and imc FAMOS

Your profile:

• You have a fresh university degree in informatics, electrical engineering, physics, measurement technology, or a similar field - or will soon complete your studies
• You speak excellent German (C1) and good English (B2) and feel comfortable using both in emails and calls.
• You can explain ideas in a clear and simple way
• It’s great if you know something about control engineering, automation technology and IT networks , but it’s not required .
• Some experience with a programming language (e.g., Python or C# ) is helpful but not necessary.
• You like to work globally – travel to our customers and offices in Germany and worldwide

We offer:

• A challenging and exciting job where you can work independently and take responsibility
• Long-term prospects in a company that has been growing successfully for 30 years
• Grow with us and become a measurement expert as part of our team
• Invest in your future with professional training programs and personal development opportunities
• Fair pay with bonuses and social benefits
• Flat hierarchies and quick decision-making for more flexibility
• Stay mobile with our job bike leasing or Urban Sports Club
• Company car option, depending on your role and responsibilities

Then we look forward to receiving your application. Subject: Junior Support Engineer Frankfurt

By E-Mail to: jobs@imc-tm.de