Business Process Expert (x|f|m) Lead to Cash - Hybrid
Business Process Expert (x|f|m) Lead to Cash - Hybrid
Business Process Expert (x|f|m) Lead to Cash - Hybrid
Business Process Expert (x|f|m) Lead to Cash - Hybrid
Sartorius
Bio- und Nanotechnologie
Göttingen
- Art der Beschäftigung: Vollzeit
- 70.000 € – 97.000 € (von XING geschätzt)
- Hybrid
- Zu den Ersten gehören
Business Process Expert (x|f|m) Lead to Cash - Hybrid
Über diesen Job
Business Process Expert (x|f|m) Lead to Cash - Hybrid
We are looking for a Business Process Expert (x|f|m) Lead to Cash for the BPM Customer Engagement department at Sartorius Corporate Administration GmbH. In this role, you are responsible for the efficient design of the entire Lead-to-Cash process. You will take on process optimization, ensure data quality, and successfully implement projects to improve customer experiences and accelerate cash flow. This position is available for full-time. It is a hybrid role requiring some days on site at our headquarters in Göttingen with the opportunity to work some days remotely.
Grow with us – Your Responsibilities
Map, standardize, and continuously improve end-to-end O2C processes
Define and implement O2C policies, SOPs, controls, and SLAs; ensure compliance with tax, e-invoicing, VAT/GST, and SOX requirements
Identify and eliminate bottlenecks; introduce automation
Conduct root-cause analyses for disputes and billing errors and implement corrective actions
Take responsibility for data quality and governance in the O2C area
Establish data standards and approval processes and develop KPI dashboards in collaboration with Master Data and IT
Use analytics to prioritize improvements and guide decision-making
Lead O2C projects (ERP/CRM enhancements, e-invoicing rollouts) regarding scope, timeline, budget, and risks, and ensure milestone delivery using Agile or waterfall methods
Ensure stakeholder alignment across Sales, Finance, Customer Service, Logistics, Compliance, and IT
Execute change management measures (communication, training, adoption tracking) to round off your area of responsibility
What will convince us
Successfully completed degree in Business, Finance, Supply Chain, or a comparable field
Proven several years of experience in O2C/AR/Order Management, Shared Services, or Finance Operations with demonstrable process optimization and project implementation
Solid ERP knowledge, ideally SAP and CRM (SFDC)
Extensive experience in project management, ideally complemented by relevant certifications (PMP/Prince2/Scrum)
Ability to deliver compelling presentations and negotiate effectively across diverse stakeholder groups
Capability to break down complex problems into manageable components and develop structured solutions
Skill in tailoring messages clearly and appropriately for different target audiences.
Proven experience in designing and conducting workshops to drive process improvements and decision-making
Fluent English skills and very good German skills complete your profile
What we offer
As a growing global life science company, stock listed on the MDAX, Sartorius offers a wide range of Benefits:
Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings
Work life balance: Remote options, flextime, flexible work schedules
Attractive compensation: Vacation and holiday bonuses including pension benefits with a 35 hr. week and 30 vacation days
Large, modern campus: Open office spaces, terraces, company restaurant with vegetarian and vegan options, cozy Italian bistro with ice cream sales, fitness studio and daycare center
Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact
Travel benefits: car leasing, bike leasing, large free parking garage, good bus connections
Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network
We support diversity and inclusion and welcome applications from people of all nationalities, genders, sexual orientations, religions, ages, disabilities and cultural backgrounds.
Ready to join Sartorius?
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.