Aufgaben

You will excel and enjoy this position if you are ready to actively handle the following missions:

Customer satisfaction & feedback

• Staff productivity & engagement

• Stock availability & replenishment efficiency

• Compliance with operational routines

• Turnover vs. targets

• Development of the category

• Control of retail key figures such as MS, IPT, AVB, CR, number of services

• Inventory on schedule

• Sickness quote & employee turnover

Services

• Short services in all departments
• Support for beauty classes

Operations

• Ensuring product presentation in accordance with visual merchandising specifications

• Assortment and merchandise maintenance

• Ensuring that the sales floor is fully stocked and preparing products for sale

• Cleaning the furniture and products on the sales floor

• Warehousing & stocking of goods in the warehouse and on the sales floor

• Support with the conversion/construction of merchandising updates

• Carrying out inventories

• Operating cash register

• Additional tasks related to the daily business

KPIs

• Conversion Rate

• Items per basket

• Average basket

• Customer feedback/satisfaction

• Number of services

Personal Skills

• Communicative, reliable, organized

• Team spirit

• Open, motivating and friendly manner

Experience & Technical Skills

• Comparable experience or interest in the beauty, cosmetics, retail, fashion or gastronomy sector

• First experience in retail and in advising and dealing with customers

• Excellent communication skills with customers

• Good knowledge of the beauty industry & trends

• Fluent in English or native language of the country

Being LVMH

• Acts people oriented
• Shows creativity and drives innovation
• Strives for excellence
• Entrepreneurial spirit & mindset

Benefits

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit

• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead

• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone .