Salesforce Specialist (M/F/D)

For our Hamburg location, we are seeking a Salesforce Specialist (M/F/D) as a full‑time parental leave replacement with enthusiasm for digital transformation processes.

With over 900 employees, the KNF Group is the global technology leader for diaphragm pumps and systems for pumping gases and liquids.

As the KNF Digital Acceleration Center, we are responsible for implementing digital projects for the KNF Group worldwide.

Become part of our dedicated, agile team and help us shape the digital future of KNF.

YOUR RESPONSIBILITIES

• You design and optimize digital CRM and eCommerce processes within Salesforce Sales, Service, and B2B Commerce Cloud.
• You ensure the smooth operation of our Salesforce environment and take responsibility for administrative tasks.
• You analyze, prioritize and conceptualize new requirements and implement them in collaboration with internal stakeholders and external partners.
• You manage the further development of our Salesforce and eCommerce solutions in an agile manner by steering and coordinating external service providers – structured, reliable, and at eye level.
• You proactively implement conceptualized changes and perform continuous testing and debugging.
• You provide user support, create training materials, communicate updates, and present project outcomes.

WHAT YOU BRING

• You hold a degree, e.g., in business administration, business informatics, or a comparable field of study, and have at least 3 years of professional experience.
• You bring practical experience in administering Salesforce products (Sales, Service and B2B Commerce Cloud).
• You have experience in managing external service providers and enjoy acting as an interface between business and technology.
• You hold a Salesforce Administrator certification and maintain an active Trailhead profile; additional certifications are a plus.
• You have experience in agile project work and are familiar with tools such as Jira, Confluence and Miro.
• You work in a structured, analytical and proactive manner and like to take responsibility for your topics.
• You communicate confidently in German and English and enjoy working with international colleagues.
• You are a team player who feels at home in small, dynamic teams.

WE OFFER

• Fair compensation and a permanent employment contract with 30 days vacation
• Flexible working hours on a trust basis without core working hours with mobile office option
• Secure job in a growing, family-run company
• A lot of creative freedom and varied work in an international environment
• Short communication channels, flat hierarchies and a high degree of personal responsibility
• Uncomplicated cooperation in a motivated team with a company-wide "Duz" culture
• Modern private office in the WeWork Hanseforum, attractively and conveniently located in the heart of Hamburg
• Retros and development meetings as well as a personal annual budget for individual seminars and further education
• Options for benefits such as subsidy for HVV card or Bahncard and special conditions in the in-house gym
• iPhone for private use and modern work laptop

HAVE WE RAISED YOUR INTEREST?

Then we look forward to receiving your application, stating your salary expectations and the earliest possible starting date.