DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.

As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.

Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.

Job purpose

The role will focus 80% on strategic pricing, yield and volume growth on focus LCL & BCN tradelanes and 20% on LCL network development and optimization initiatives for the region.

Principal accountabilities

• Strategic pricing, yield and volume growth (80%):
• Collaborate closely with country teams to develop and implement strategies to maximize LCL & BCN volume growth and market penetration on focus tradelanes particularly for locally controlled SME customers
• Monitoring and management of the MTS rate competitiveness with the regions, as well as completeness of precarriage / oncarriage charges.
• Coach and provide guidance to country LCL and Growth teams in defining the product value proposition in alignment with target customer needs
• Build and nurture relationships with key customers in the respective regions to grow SOW, enhance customer satisfaction and loyalty.
• Participate in Global RFQs by providing pricing strategies and technical solutions to win and increase the hit rate. Prepare risk assessments and facilitate walk-away pricing decisions

• Monitor and follow up on customer implementation, shipment trend and GP. Steer commercial and yield management activities with respective stakeholders to ensure STP and profitable growth.

• Network Development and Optimization (20%):
• Steer tradelane bilateral initiatives to develop and implement strategies for expanding our service offerings based on market demand and operational capabilities to enhance our competitive advantage

• Analyze network performance and identify areas for improvement to optimize utilization of own boxes, reduce costs, and enhance overall network connectivity

Knowledge, Skills, Competencies, Education and Experience

• Deep knowledge of forwarding business and understanding of supply chain logistics
• Recognized subject matter expert of OFR LCL product offering typically obtained through advanced education and work experience
• Manage large projects or processes with limited oversight from manager
• Strong project management skills paired with pro-active behavior to stay on top of multiple deadlines for multiple bids in parallel
• Good communication skills to properly engage with country OCCs of different countries and cultural backgrounds
• Strong analytical mind ideally paired with ops experience to be able to quickly understand and challenge country bid input
• Ability to work under pressure to cope with periods of high workload and tight timelines
• In-depth knowledge of LCL operations, pricing strategies, and RFQ processes.
• Strong negotiation and relationship-building skills.
• Analytical mindset with the ability to identify network optimization opportunities.
• Excellent communication and presentation skills.

Location

Hamburg and flex EU

Your benefits

We offer excellent employee benefits, a competitive salary package and great development opportunities.

• Positive work environment: Our TOP EMPLOYER prestigious certificationattests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees
• Comprehensive Benefits Package:We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs.
• Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment.
• Continuous Learning and Development:We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge.
• Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.

Interested in this position? Just click on "Apply”! If you need information, you can reach out to simina.voicu@dhl.com

Are you curious to learn more about us?

Our official website: DHL Global Forwarding

Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X

We are looking forward to your application.