IT Support Specialist (m/f/d)
IT Support Specialist (m/f/d)
IT Support Specialist (m/f/d)
IT Support Specialist (m/f/d)
persona service AG & Co. KG
Internet, IT
Herborn
- Art der Beschäftigung: Vollzeit
- 39.500 € – 52.000 € (von XING geschätzt)
- Hybrid
IT Support Specialist (m/f/d)
Über diesen Job
IT Support Specialist (m/f/d)
Full-time
Do you want to contribute your expertise in a new working environment? Then you've come to the right place! We are more than just recruiters - we are your personal career counsellor. Our focus: Your next professional step, where you really feel comfortable.
Our client, a renowned company from the mechanical and plant engineering industry, is looking for you as an IT Support Specialist (m/f/d) as part of a direct placement
Our client, a renowned company from the mechanical and plant engineering industry, is looking for you as an IT Support Specialist (m/f/d) as part of a direct placement
What we offer
- Working independently in an international team
- Varied, challenging work in a successful company
- modern working environment and pleasant working atmosphere
- intensive training and further training opportunities
- mobile working by arrangement
- performance-related remuneration with 13 salaries
- company social benefits and capital-forming benefits
- service leasing and voucher card
- 30 days holiday and flexible working hours
What you can always rely on at persona service:
- direct path to permanent employment with our clients
- close support throughout the entire application process
- close coordination with you and your potential employer, taking your wishes into account
- intensive preparation for the interview
Job description
- You receive, qualify, record and process support requests (first and second level support)
- In addition, you install and maintain PCs, printers, scanners and mobile devices - both on-site and remotely
- You resolve system and application problems and escalate them to the IT system administrators if necessary
- You also provide new hardware (client systems, peripherals, printers)
- You carry out the inventory of hardware and software
- In addition, you help new employees with onboarding
- You manage all information on end-user problems in the ticket system and in the knowledge base
- Last but not least, you assist with IT projects and, if necessary, take over their independently manage them
Requirements
- You have completed training as an IT specialist (m/f/d) or have comparable professional experience in IT support
- You also have at least four years of experience in an ITsupport role and have good knowledge of PCs (including servers) and their operating systems (Microsoft)
- You have solid knowledge of Office 365 as well as printer and scanner management
- Ideally, you have experience with databases and interfaces
- You also speak very good German; Knowledge of English is an advantage
- You communicate clearly and reliably, work conscientiously and are quality-conscious
- You deal with user problems in a solution-oriented manner