Your Tasks

• Functional leadership of day-to-day Trade-In business operations, including team, operational execution and continuous improvement
• Project delivery, operational reporting, and Trade-In BI analysis to improve performance and transparency
• Leadership and development of groupwide trade-in program, including
• management of external partners and internal stakeholders
• multivendor tech platform
• customer journey
• commercial proposition and pricing corridor
• competitor benchmarking and reporting with team of four and supporting functions (e.g. tech, procurement etc.)

Your Profile

• University degree in Economics, Statistics or similar
• In depths Knowledge of Trade-in& Forward Trade in business; bonus: Knowledge in Green Energy
• Several years of experience in global projects, ideally in retail / service environment
• Ideally experience in managing international and cross functional operations, leading without reporting line (matrix)
• Strong Project Management skills
• Solid understanding of marked trends and innovations in the area circularity
• Strong communication skills
• Passion for customer centricity and for commercial propositions
• High Tech affinity incl genAI
• Results-oriented and decisive, analytical ability
• Adaptability, Flexibility, Willingness to learn and Teamwork
• Perseverance & Performance oriented

About Us

The Services & Solutions Team manages the portfolio of service products sold in all of MediaMarktSaturn retail channels and country portfolios. They lead the way in designing and selling solutions, that allows customers to make the most out of their technology.

Circularity is one of the major growth areas including Trade-in, Repair, Refurbed, Aftersales and Branded Services and of exceptional strategic importance for MediaMarktSaturn.

Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion – join our team!