• Manage collaboration, customer retention, and strategic interests
• Ensure service quality, financial performance, and contract execution
• Interface between KPI owners, Channel Partners, and customers for service topics
• Prepare and present service performance data to ISM Lead
• Own MSA contract order intake and align with Service Sales
• Set DPPP KPI-targets, monitor achievement, and contribute to service strategy
• Enable streamlined MSA business execution
• Ensuring common data quality with our distributors
  
  

• Bachelor's degree in Business Administration, Engineering, Economics or similar
• Strong commercial background with relevant education and experience in a customer-facing role
• Technical expertise and affinity
• Experience in contract and process management
• Business judgement with an understanding of P&L metrics
• Independant communicator and facilitator
• Ability to build relationships with senior stakeholders
• Excellent presentation and communication skills
• Ability to work collaboratively with cross-functional teams
• Fluency in English; any other languages like German are beneficial

At INNIO, we offer a competitive salary package which is far above the requirements of the metal collective agreement in Austria. We highly value your individual qualifications and experience. As part of our recruiting process, we engage in open dialogue with you to discuss the details and ensure the best possible fit.