• Appointment allocation
• Telephone, written and personal customer service
• Cross-selling and up-selling: active sale of ancillary services (mobility warranty, air conditioning disinfection, etc.)
• Recognizing and assessing bodywork and paint damage in terms of rough costs and repair time
• Responsibility for customer satisfaction

YOUR PROFILE

• Completed technical or commercial training (in the case of commercial training, experience in the automotive sector is essential)
• Experience in customer service
• Strong customer and service orientation
• Confident and professional demeanor with a strong sales orientation
• Basic PC user skills (Microsoft Office package)
• Knowledge of working with Motion Data and Google Drive an advantage
• Excellent knowledge of German

ID:IZ