Ball Corporation

Veröffentlicht: vor 2 Monaten

Call Center

Vollzeit

Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Position overview:

As the Customer Technical/Quality Engineer, you're a key member of the Customer Technical Service (CTS) Team, reporting to the Country CTS Manager. You will contribute to the success of Ball by delivering technical support to our valued customers, helping ensure our products perform at their best during filling and packaging. You'll also support our Sales and Manufacturing teams by coordinating trials and resolving quality issues quickly and professionally. Additionally, you will play a key role in analyzing quality deviations, preparing structured reports, and supporting continuous improvement through corrective and preventive actions.

Your key responsibilities include:

• Analyzing quality deviations and supporting corrective and preventive actions including creating, maintaining, and analyzing reports
• Performing data analysis in MS Excel, including evaluations, pivot tables, charts, and structured reporting
• Supporting assigned customers by managing quality concerns and projects
• Interface internally and to the customer for technical and quality topics
• Working directly with customer for new product development and product improvements addressing technical and quality topics

What are we looking for?

• A degree in Engineering or a related technical field with a strong quality background

• Solid knowledge of quality processes (complaint management, root cause analysis, KPIs)
• Very good knowledge of MS Office (Excel, Word), especially Excel (pivot tables, formulas, data analysis)
• Strong communication skills- when working with internal teams and customers
• German and English at least on B2 level and above
• Preferred experience in a manufacturing environment in a technical role, automotive industry preffered
• Comfortable working hands-on in manufacturing and production environments
• Fast learning capability and hands-on mentality
• SAP or Salesforce experience are welcome

Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation. When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

No agencies please.