BPO Field Apps & People (m/f/d) 80-100%
BPO Field Apps & People (m/f/d) 80-100%
BPO Field Apps & People (m/f/d) 80-100%
BPO Field Apps & People (m/f/d) 80-100%
Schindler Holding
Gesundheit, Soziales
Luzern
- Art der Beschäftigung: Vollzeit
- 87.500 CHF – 115.000 CHF (von XING geschätzt)
- Vor Ort
BPO Field Apps & People (m/f/d) 80-100%
Über diesen Job
We Elevate... Your Responsibilities
- Drive the roadmap for field applications (e.g. FieldLink, FieldWiki, FieldBoard) in close collaboration with SIS and key users
- Define and implement global qualification programs for Service Technicians and Leaders in partnership with HR and FQE
- Lead the global key user community to foster collaboration and continuous improvement
- Identify and drive innovation in field methods and tools to enhance service execution and efficiency
- Coordinate change management activities to ensure successful adoption of new tools and programs
- Collaborate cross-functionally with other BPOs to ensure process consistency and integration
- Support global CRM & ERP initiatives, especially mobile solutions impacting field operations
We Elevate... Your Best Self
- Bachelor’s degree in Engineering or Business.
- Minimum 2 years of experience in operational EI roles with direct customer engagement
- Proven track record in project management and digital application roadmap ownership
- Proficiency in SAP (R/3, ECC, S/4HANA) and Power BI
- Strategic thinker with a hands-on execution mindset
- Collaborative, cross-cultural working style with a service-oriented approach
- Innovative mindset with interest in emerging technologies (e.g. AI, automation)
- Strong communication skills to bridge field and management perspectives
We Elevate... You
- We will offer you a position in a future-oriented industry with a diverse product range, as well as attractive and performance-related compensation
- Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs
- Work-life balance: We support you in managing your professional and personal life through flexible working hours
- Health: Your health is important to us. You will benefit from a variety of health programs, including discount with fitness centres and in-house sporting events
- Corporate benefits: You will have the opportunity to benefit from attractive employee discounts
- Diversity: We promote and foster a culture of diversity
Can You Elevate Us?
Be part of a highly driven organization where high performance connects people and is a vital part of achieving strong business results. Please send us your complete application documents (CV, Reference Letters and University Diplomas).
www.schindler.com
Gehalts-Prognose
Unternehmens-Details
Schindler Holding
Gesundheit, Soziales