Technical Customer Service Employee (f/m/d)

LOCATION: Mödling / Austria | BRAND: KNORR-BREMSE | REQUISITION ID: 8706 | ON-SITE/REMOTE: Hybrid

We believe that a change towards a better, more sustainable future of transportation is possible. That’s why we are so dedicated to developing safer, more efficient and innovative solutions that make our visions come to life. Who are we? More than 33,000 team-players from all around the world who drive progress through technical excellence and social responsibility.

YOUR TASKS

• PROCESSING... customer complaints/customer orders/repair orders
• ORGANIZING... and monitoring deliveries and pickups
• ENTERING... orders in SAP Ariba and with various suppliers
• SUPPORTING... customers and technicians
• MAINTAINING... data and materials in SAP
• INTERFACE... between quality, engineering, purchasing, and aftermarket
• SUPPORT... of field service technicians and the customer service team
• CREATION... of delivery notes, quotes, invoices, repair orders
• SHAPING... the mobility of the future

YOUR PROFILE

• Completed training (HTL) and several years of professional experience in customer service
• Understanding of technical processes and experience in the field of materials management
• Experience with SAP and proficiency in MS Office
• Good knowledge of German and basic knowledge of English
• Interest in root cause analysis and problem-solving skills
• Independence paired with the ability to work in a team

Our location is very well connected to public transport and only a 5-minute walk from Mödling railway station.

The minimum salary is from € 3,500 gross per month with appropriate qualifications.

Become part of our team!

Join us in shaping the mobility of the future!

At Knorr Bremse Group, more than 33,500 employees from over 100 locations and 30 countries around the globe are committed to progress on rail and road through technological excellence, sustainable management and social responsibility. With most recent revenue over 7.9 billion euros, with us, you can expect an exciting and varied job in an international environment as well as an attractive package.