Business Intelligence Analyst (f/m/d)

At IDnow, we believe innovation is finding solutions to problems that don't yet exist but are sure to impact our future. Making the connected world a safer place is and has been our vision from the very beginning.

Our identity verification SaaS solutions enable businesses to make reliable, informed decisions in an instant. We offer robust, secure and seamless solutions to protect against player fraud, identity theft or forging signatures. It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process.

We understand that regulation and our clients’ requirements are constantly evolving, so we evolve with them. Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries.

This position is based in Munich, Germany, with 2-3 days working from the office.

We are migrating our existing Data Warehouse and building a modern, scalable data analytics platform to support our growing business needs. To strengthen our team, we are looking for a Business Intelligence Analyst who will help shape data-driven decision-making at IDnow by developing data models, defining KPIs, and generating actionable insights that support our daily operations.

Key Responsibilities

• Develop and maintain data models within the data warehouse in close collaboration with the BI team.
• Build and enhance Tableau dashboards and reports that provide clear visibility into key business and operation metrics.
• Work with data engineering to align on dbt models and Snowflake schemas; validate transformations and ensure data lineage for assigned metrics.
• Conduct deep-dive analyses to identify trends, opportunities, and areas for improvement.
• Support ad hoc analyses and translate stakeholder questions into actionable, data-driven insights.
• Ensure data quality and maintain thorough, up-to-date documentation.

Preferred experience

• 2+ years of professional experience as a Business Intelligence Analyst or in a similar data-focused role.
• Strong SQL skills with experience querying analytic warehouses; hands-on experience with Snowflake is a plus.
• Practical experience building Tableau dashboards (or another BI tool) with a good sense for clarity and user-focused design.
• Familiarity with dbt (models, tests, documentation) or eagerness to learn and work with dbt in production.
• Solid understanding of data modeling concepts and ELT workflows.
• Experience with Git-based workflows and CI/CD for analytics is a plus.
• Excellent communication skills and ability to collaborate effectively with diverse stakeholders.
• Eagerness to learn and grow in a fast-paced, cross-functional environment.
• Fluent English. Additional knowledge of German and/or French will be useful for the position.

Perks & Benefits

• Health & Wellbeing: Use your full access to nilo.health, including 1on1 sessions
• We value personal and professional development: make full use ot the training Platform Udemy!
• A supportive feedback-based culture where respect and integrity guide us in what we do
• We make your remote work comfy: we provide support on equipment and offer flexible working hours; we help you collaborate and connect with your colleagues both locally and remotely
• Paid special leave days
• Workcation possibilities
• Specific, locational benefits

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.

Create a Job Alert

Interested in building your career at IDnow? Get future opportunities sent straight to your email.