Gouvernante Général (m/f/d) - New Opening

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Marseille.

Our Ruby Lilou is all about contrasts: lavender calm meets bold street art, seaside ease meets punkish rebellion. Inspired by Marseille’s "La Belle Re-Belle” spirit, we’ve blended Provence’s soft colours and slow lifestyle with the city’s raw, creative edge – a place made to both relax and rebel. With 237 rooms and a spacious rooftop terrace above Boulevard des Dames, Ruby Lilou sits at the heart of it all. Between the old port, La Joliette’s business buzz and the winding lanes of Le Panier, Marseille’s cultural soul is right on your doorstep.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you:

• lead our housekeeping team, which includes both internal staff and external cleaning companies, with no distinction between them
• check all guest rooms and public areas daily for cleanliness and ensure compliance with Ruby’s housekeeping quality standards
• are responsible for orders, delivery bills and service checks, procurement of work and consumable materials, always keeping within the housekeeping budget
• maintain regular communication with our hotel maintenance team regarding upkeep and repair tasks
• collaborate closely with the Rooms Division office at our corporate headquarters in Munich
• take care of plants, floral arrangements, and seasonal decoration
• manage lost and found items and their return, because nothing slips through your fingers

We've been waiting for you, since you have/are:

• at least 2 years of experience in a similar position, ideally in a lifestyle hotel, and know what it takes to work effectively with external companies
• a strong passion for cleanliness and order, with a keen eye for detail
• think and act in a cost- and eco-conscious way because it matters to you
• a strong communicator, know how to assert yourself, and stay flexible even in stressful situations
• presenting yourself confidently, bringing joy to the workplace, and humour is second nature to you
• enjoying working with international guests and know exactly how to respond smartly to their diverse needs
• speaking fluent English and French

What's in for you? That's how we groove:

If you want to know what to expect, listen to Andreea from our Ruby Zoe in London. You can find even more Ruby Stories here: