Contract type: Permanent, full-time (40 hours/week), starting at the earliest possible date

What this role is all about

Your day-to-day work

• You handle support requests in 1st and 2nd level support for Microsoft Dynamics 365 Business Central (BC)
• You analyze incidents, identify root causes and coordinate sustainable solutions with business departments and service providers
• You support users with functional and technical questions related to Business Central (BC)
• You support tests, releases and updates and ensure stable and smooth system operations
• You document solutions, processes and known issues and continuously enhance our knowledge base
• You keep compliance and quality requirements in focus and ensure adherence to them
• You continuously expand your know-how in the Business Central (BC) environment as well as in related applications

This role is a great fit for you if ...

• You have several years of professional experience in support, application management or the operation of Microsoft Dynamics 365 Business Central (BC)
• You own a solid understanding of business processes and how they are mapped within Business Central (BC)
• You analyze problems in a structured way and develop pragmatic and sustainable solutions
• You take ownership, work independently and proactively drive topics forward
• You are eager to continuously develop both your functional and technical expertise and enjoy learning new things
• You ideally have initial knowledge of AL, Extensions, APIs or integration scenarios
• You communicate confidently and professionally with users, business departments and external partners in German and English.

Why you should become part of our team

Conditions & benefits

Flexibility: 30 vacation days plus the option to purchase additional leave, hybrid working (2 days home office/week), option for a sabbatical
Food & drinks: Mostly free, healthy, and varied meals, fresh fruit and popcorn daily, as well as coffee and tea
Health & fitness: Free access to our in-house gym, health weeks, on-site massages and physiotherapy treatments
Culture: Team events, social days, and an open "come as you are” culture, dogs welcome, commitment to female leadership
Development: Individual training and development opportunities within the team and across the organization
Mobility: Subsidized Germany ticket, central location with direct subway access, job bike leasing

Why PAYBACK?

PAYBACK is the leading loyalty program in Germany and one of the largest data-driven marketing platforms worldwide. Our solutions reach millions of people every day.

With more than 1,000 employees in Munich, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable value. You can expect interdisciplinary teams, real ownership, and an open, innovation-driven culture.

Interested?

We look forward to receiving your application!

The PAYBACK GROUP values diversity – come as you are