You probably know PAYBACK – either from being asked at the checkout or through our widely used shopping app. And of course, we hope your answer at the checkout is "Yes,” because with us you collect more than just °points. Whether customer, partner, or colleague: with PAYBACK, every interaction becomes a rewarding experience.

YOUR TASKS

• You are responsible for leading and developing an engaged team
• You ensure that one of our most important accounts is managed in an optimal and strategic way
• You develop and implement CRM strategies for our partner and support them along their digital transformation journey
• You design target‑group‑oriented CRM initiatives to drive acquisition and loyalty for your account
• You leverage data and reporting to evaluate measures and derive actionable recommendations
• You ensure continuous improvement of workflows and processes
• You take full responsibility for budget ownership and forecasting
• You manage the implementation of complex IT projects and coordinate collaboration with numerous internal and external specialists

YOUR PROFILE

• You hold a degree in business administration/economics or a comparable qualification
• You bring over eight years of professional experience in key account management or consulting, ideally with a focus on CRM or marketing
• You have several years of leadership experience
• You can confidently operate across all hierarchy levels up to C‑level and bring strong negotiation and presentation skills
• You have strong analytical capabilities, a high affinity for numbers, and a strong customer and results orientation
• You are a strong communicator and assertive in your approach
• You are fluent either in German and English

OUR BENEFITS

• Tasty Breaks: Delicious meals in our ESSZIMMER – vegetarian or vegan options available, with many dishes free of charge
• Move it, move it: 24/7 access to our TURNHALLE gym – and we cover the cost for you
• Do it your way: Flexible working hours, 30 days of vacation, up to 2 days of home office per week
• Easy Going: Germany ticket included
• Get Together: Team events, social days, ski events, and more
• Grow like a Pro: Individual training and development opportunities
• Good Vibes: Dogs are welcome!

PAYBACK is the leading loyalty program in Germany and one of the biggest and most powerful marketing platforms worldwide. As a pioneer in the data economy, we develop all technological solutions in-house here in Munich. Development is part of our DNA – and that includes your own development, together with us and the PAYBACK program.

Interested?

We look forward to receiving your application!

PAYBACK values diversity – come as you are.