At Paessler, we're passionate about simplifying IT and OT infrastructure monitoring. We believe that powerful monitoring tools should be accessible and easy to use, empowering IT professionals to efficiently manage their complex environments. For over 25 years, we have been developing cutting-edge monitoring solutions, including our flagship PRTG products, used by over 500,000 users worldwide.

We offer you a dynamic, flexible working environment in which you can contribute your ideas creatively and develop yourself further. We attach great importance to an open and supportive atmosphere that gives you room to develop and lays the foundation for first-class results.

• Gather and analyse business requirements from internal stakeholders across departments
• Translate high-level business needs into functional specifications and user stories with clear acceptance criteria
• Act as a partner to Product Owners in backlog refinement, roadmap alignment, and discovery
• Help filter and structure incoming feature and bug requests to reduce noise and improve prioritisation
• Prepare process documentation (flows, diagrams, edge cases) to support development and QA
• Conduct stakeholder interviews and facilitate requirement workshops when needed
• Support testers with functional validation and user acceptance criteria
• Identify and document integration points and dependencies between Odoo and other systems (e.g., Salesforce, MuleSoft)
• Ensure consistent documentation standards and improve knowledge traceability within the team

• 5+ years of experience as a Business Analyst in ERP or enterprise software environments
• Strong experience in requirements gathering, business process modelling, and functional documentation
• Ability to collaborate effectively with cross-functional teams (Product, Development, QA, Business Stakeholders)
• Fluent in English (written and spoken)
• Experience working in agile product teams
• Excellent communication and facilitation skills with both technical and non-technical stakeholders
• Strong analytical mindset and attention to detail
• Familiarity with writing user stories, acceptance criteria, and process diagrams

• Flexible working hours and a family-friendly environment
• Work in our beautiful office in Brno or from home - it´s your choice
• Permanent working contract
• 25 days of vacation and possibility of sick days
• Meal vouchers
• Wide range of further training training and personal development opportunities
• Time to deal with innovative topics and technologies
• A structured onboarding phase with support from experienced colleagues