SDR North America (all Genders)

Reporting to the SDR Manager, you will join a global team of SDRs who act as the first point
of contact for potential customers requesting information about our solutions. You will be
responsible for engaging prospects, understanding their needs, and setting up
appointments for our sales team.

Key Responsibilities:

• Lead Qualification: Respond promptly to inbound leads generated through marketing
  campaigns, website inquiries, and other channels.
• Assist marketing with testing, execution, and reporting on lead quality.
• Successfully overcome prospective customer objections as well as answer initial questions.
• Collaborate closely with Sales team members to schedule customer meetings.
• CRM Management: Accurately record and update prospect information in the CRM system, ensuring all interactions are documented.

You are an optimistic, positive, strong communicator looking to develop their journey in tech
sales and/or marketing. You have a deep interest in technology, and you love learning about
new topics and using empathy to meet others’ needs. You’re also very organized and are
passionate about strong execution.

Key Skills / Experience:

• Highly collaborative, proactive, curious self-starter
• Excellent English skills (both written and spoken). Additional languages advantageous.
• Strong communication and interpersonal skills, with excellent phone and email
  étiquette.
• Avid learner and extremely organized
• A clear communicator with effective problem solving skills
• Ability to build professional and trusting relationships with customers from all around
  the world
• Ability to manage multiple priorities and tasks simultaneously
• Experience with CRM systems preferred (e.g Salesforce, Hubspot)

• We produce an excellent software that is loved by its users as shown by our 97% customer satisfaction rating, and is recognized worldwide as one of the best-known products in the area of network monitoring
• A great working atmosphere in an enthusiastic international team with flat hierarchies
• Innovative and creative work environment with plenty of room for new ideas
• You can rely on the team, spread all over the world and in Germany, and expect to be supported in your daily tasks
• You are employed by Paessler through our Employer of Record that supports our international employees
• The parent company Paessler GmbH in Germany is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 350 employees.