Roche Diagnostics, the world market leader in In-Vitro Diagnostics in Rotkreuz (ZG), is looking for an Evaluation and Usability Testing expert in the context of Behavioral and Physiological Data

Principal Researcher - Usability Engineering & Testing (40-60% Home Office)

Roche Diagnostics Global Customer Experience and Solution Design Team ( CXSD team ) is looking for a passionate UX Researcher for Usability Lab to redefine Roche User Interface and Product Design and transform the Healthcare industry for the better.

At CXSD you will join an international group of more than 50 researchers and designers that serve our purpose to bring the voice of customers to the core of Roche Diagnostics decisions by designing and enabling a seamless patient-centric experience across our portfolio of products and services . You will be part of a motivated team whose mission is to scale up the usability testing practice within the company, automate processes around usability testing as a formative evaluation method, identification of key partners , training and evangelizing usability testing methods .

As a Principal Researcher in the Usability and CX Lab you will be part of the most advanced usability program on the market, designed to immerse users in close to real-life environments to gather ultra-fidelity insights. You will play a key role in the development of the next generation of products and solutions by ensuring that usability testing is performed with the right tools, processes and quality. You will be part of Roche usability lab and work alongside different project teams contributing to their usability studies.

You will be responsible for leading and documenting different tests using methodologies such as A/B testing, unmoderated usability tests and VR concept testing in addition to moderated formative usability evaluations. You will be responsible to lead and document studies aimed to provide insights for the development team to improve the design as well as to provide objective evidence that the design outputs of a certain phase in the product development life-cycle are meeting all requirements.

Your tasks

• Identify user profiles, tasks, hazard-related use scenarios, usability risks and requirements
• Responsibility for translating UX research insights, user needs, business requirements and technical requirements into pleasant and efficient User Experiences
• Planning and executing formative usability studies
• Providing guidance and mentorship to more junior designers supporting them on professional development, output and productivity
• Cooperating with the UX and Human Factors team to identify synergies and improve our processes, shared methods and templates
• Advocating for accessibility, quality and usability for end-users
• Supportting team members on the usability testing process and methods

Your qualifications

• Degree in Science, Industrial Engineering, Psychology, Human Factors Engineering or other related technical field
• > 2 yrs of relevant experience
• Experience with formative evaluations methods, including usability testing
• Experience in collecting and analyzing physiological and behavioral data
• Knowledge about tools or platforms to automate usability testing
• Experienced in planning, executing and documenting usability studies in the medical field is a plus
• Knowledge in managing testing participant databases is advantageous
• Fluency in English

Your application

Please apply online. For further information about the position, please contact your Gi Consultant, Mr. Dr. med. Andreas Danner (+41 44 225 41 07/ +41 76 310 760 9/ andreas.danner@.gigroup.com).

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