Your mission

As a Software Support Engineer you provide timely support to international customers and Key Users of the MIC Global Trade Management (GTM) - Suite, analyze source code, and document knowledge in our knowledge base to keep the software running.

• Support our international customers and Key Users in the application of our software products and ensure that solutions are rolled out in a timely manner (2nd level support)

• Answer technical and functional inquiries from customers regarding MIC GTM-Suite

• Analyze of the source code of the MIC GTM-Suite (Java, Oracle PL/SQL, SQL)

• Document knowledge (technical notes and articles)

Your skills and qualifications

• Computer science education (HTL, FH, Uni) with some years of relevant work experience

• Good knowledge in JAVA, SQL and relational DB

• Very good English (spoken & written); German skills are beneficial

• Service orientation and good communication skills

• Independent and structured way of working

We offer you

• Cooperative, appreciative and respectful culture

• International context with global players

• Professional onboarding: Personal training plan and mentoring

• Individual development and career opportunities (MIC Academy)

• Employee bonus and varios benefits

Compensation
We are legally obliged to disclose the minimum salary for this position, which is € 44.450,- gross per year (full-time employment). We offer a higher salary in line with your qualifications and experience.

Join our international MIC Team!
HQs Linz | Vienna | Salzburg