• meaningful tasks for global security
• appreciative and modern working environment
• attractive remuneration package in accordance with the regional collective labour agreement
• living feedback culture with flat hierarchies
• flexible working time models for a good work-life balance
• various healthbalance
• individual support through targeted further training
• regular team events and joint company parties
• varied health and fitness offers
• attractive employee discounts and company pension scheme
• own canteen with a varied range of meals

What you can always rely on at persona service:

• direct path to permanent employment with our clients
• close support throughout the entire application process
• close coordination with you and your potential employer, taking your wishes into account
• intensive preparation for the interview

• Your tasks will include the structured transfer of all new projects to the service area as well as the development and continuous maintenance of the life file
• In addition, you will be responsible for analysing the current situation and the sustainable advancement of open issues while managing the relevant interfaces
• Furthermore, you will support existing and new national and international customers by preparing customer-specific offers for service assignments, maintenance and repairs
• Controlling and handling the entire order process from acceptance to scheduling and follow-up is also one of your core tasks
• As part of your job, you will support the processing of customer complaints and the coordination of rework from new projects as the first point of contact
• Furthermore, you will support the development and expansion of the technical and expansion of the Technical Lessons Learned Board through the structured further development and moderation of internal processes
• Finally, you are responsible for the systematic feedback of relevant findings into new projects for the continuous optimisation of service quality and internal processes

• In addition, you coordinate internal capacities and ensure transparent communication with the management and the specialist departments involved

• A qualification as a state-certified technician (m/f/d) or industrial foreman (m/f/d) with a technical specialisation forms the primary basis for this position
• You have completed training as an industrial clerk (m/f/d), office administrator (m/f/d) or mechatronics technician (m/f/d) as a solid foundation for your technical understanding
• in addition, you have several years of professional experience in order and project management and ideally and project management and, ideally, certified further training in project management
• You have a sound knowledge of common MS Office applications and, ideally, public procurement law
• You have a native level of German and a good command of written and spoken English for communicating with international customers
• In addition, you have a high level of self-motivation and an analytical, goal-orientated and extremely solution-oriented approach, analytical, goal-oriented and extremely solution-oriented way of working to our team
• Finally, you are an absolute team player with confident communication skills and are open to actively shaping change processes
• In addition to your professional expertise, you will also have a valid work permit and permanent residence in Germany to fulfil this responsible position