About the Brand

Longines – famous for the elegance of its timepieces – is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport.

Job description

We are looking for Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store.

Mission and Responsibilities:

• Leading the team to achieve sales targets and operational objectives
• Achieving sales target by identifying customers’ need, recommending the right product and closing the sale
• Provide support, Track sales target achievement, motivate team into towards achievement of the sales
• Establish and maintain strong, effective relationships with the team and HQ departments
• Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level
• Lead team to meet compliance on processes and perform inventory check according to procedures
• Allocate and manage manpower in the Team Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower
• Managed customer complaints and report to Management
• Ensure that boutique is maintained in accordance to guidelines
• Ensure that watches are merchandise in accordance to guidelines
• Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy
• Ensure all sales and stock reports, customers service documents are accurately complied and filed
• Ensure Daily Banking in of cash collected are done according to guidelines, report discrepancies immediately.
• Complete Reports as of needed of the Boutique manager on Team attendance, leave and overtime

Preferred Profile

The ideal candidate will have Managerial experience in a retail environment leading a team to nurture and grow with Watch product knowledge, Sales and a strong sense for client satisfaction, luxury experience and etiquette.

Professional requirements

• Minimum 3 years of Team management experience, preferably within the retail or luxury industry
• Excellent customer relations management and networking skill
• Excellent people management skill

Contact

Interested? Apply to us with your CV and expectations today.