Reservations Sales Agent (The Westin Dragonara Resort)
Reservations Sales Agent (The Westin Dragonara Resort)
Reservations Sales Agent (The Westin Dragonara Resort)
Reservations Sales Agent (The Westin Dragonara Resort)
Marriott International, Inc
Hotelgewerbe
Sankt Julian
- Art der Beschäftigung: Vollzeit
- 30.500 € – 38.000 € (von XING geschätzt)
- Vor Ort
Reservations Sales Agent (The Westin Dragonara Resort)
Über diesen Job
The Westin Dragonara Resort Malta
POSITION SUMMARY
As a Reservations Agent, you will be responsible for managing guest bookings and inquiries while acting as the primary point of contact for pre-arrival arrangements. You will deliver an exceptional and personalized experience, ensuring every guest feels valued from their first interaction with the hotel.
You will also provide sales advice to maximize revenue opportunities, meet budgeted targets, and contribute to the hotel's overall success. Your duties will include providing information on room availability and pricing, handling changes, cancellations, and guest requests, while coordinating with other departments to ensure seamless communication and unforgettable guest experiences. This role focuses on the pre-arrival booking phase and requires strong communication, organizational, and problem-solving skills.
What we’re looking for:
• Fluency in English language, oral and written and at least two additional European languages one of which is Maltese;
• Work experience in a similar role;
• Very high attention to detail and good problem solving skills
• Excellent communicator and customer service oriented;
• Team player with ability to work individually as well as part of the team in a multicultural environment;
• In a possession of a qualification in tourism/hospitality or equivalent
Knowledge of Opera Property Management System and Marsha will be considered an asset.
What We Offer
- Opportunity to be part of a prestigious 5-star hotel team
- Competitive salary and performance-based incentives
- Ongoing training and career development opportunities
- Supportive and dynamic work environment.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
Job Details
- Job title
- Reservations Sales Agent (The Westin Dragonara Resort)
- Position Type
- Full Time
- Job ID
- 25177471
- Pay Range
- Additional Info
- Career area
- Reservations
- Location(s)
- The Westin Dragonara Resort Malta
- Share
- Beware of recruiting scams. Marriott maintains a ‘no fees’ recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.