Position description

Type of assignment

Full-time Regular

Function

Support function - Operations Executive Management

Job title

Head of Customs

Job description

The Head of Customs Switzerland is responsible for the overall leadership, performance, compliance, and
development of all customs-related activities within Switzerland. This role provides end-to-end ownership of
customs operations, including standalone customs brokerage activities and customs operations embedded
within transport and freight forwarding services.
The position ensures operational excellence, regulatory compliance, customer satisfaction, process
standardization, and team development across the entire customs organization. The Head of Customs
Switzerland acts as the primary representative towards customs authorities, regulatory bodies, customers,
and internal stakeholders.
The role leads all customs operational and compliance functions through direct and indirect reporting lines,
ensuring a unified customs strategy and consistent execution across the country.

Applicant's profile

• Minimum 5 years of customs brokerage, customs operations, or trade compliance experience.
• Minimum 2 years of leadership experience managing multi-site customs operations.
• Extensive knowledge of German, EU, and international customs regulations.
• Strong understanding of AEO requirements, customs authorizations, and compliance frameworks.
• Proven experience managing customs operations, compliance programs, and organizational
transformation.
• Strong leadership and people management capabilities.
• Excellent stakeholder management and communication skills.
• Experience working with customs authorities and regulatory agencies.
• Strong analytical, financial, and strategic planning skills.

Working time (%)

100