Customer Support Engineer
Customer Support Engineer
Customer Support Engineer
Customer Support Engineer
Epitec
Pharma, Medizintechnik
Spring
- Art der Beschäftigung: Vollzeit
- 35.500 € – 48.000 € (von XING geschätzt)
- Vor Ort
Customer Support Engineer
Über diesen Job
Location: Spring Hill, Tennessee
Schedule: Onsite
Pay Range: $30-38 per hour
Job Description:
- Serve as the on?site liaison between the customer’s plant and the client
- Act as the primary point of contact for quality and product issues
- Review, verify, and re?confirm parts within internal computer systems
- Perform initial analysis of product quality issues and non?conformances
- Inspect suspect material and ensure testing equipment is properly maintained
- Coordinate and execute 24?hour containment actions for quality concerns
- Expedite non?conforming material back to the client the same day
- Support cross?functional response teams and quality investigations
- Track and report quality performance metrics, including customer PPM
- Prepare weekly activity and trip reports
- Build strong customer relationships to support quality improvement and business growth
Benefits: PTO, Medical Insurance contributions, Dental Vision and our 401k retirement savings plan
