Deine Zukunft beginnt hier

In charge of level 3 support for all user IT devices (laptops, desktops, tablets, mobile phones, scanners, printers, workplace, meeting room equipment, etc.) at a Swiss multinational in Vevey. We are looking for a technical expert (engineer level) who is willing and motivated to carry out technical activities as well as technical coordination with 3rd party partners.

• You will actively participate in all level 3 technical support activities
• You will work as part of a team at the customer's site in La Tour-de-Peilz (at least 3-4 days on-site)
• You may be required to travel to a customer site in Switzerland (10%)
  

Your profile

• CFC (Swiss Federate Certificate of Capacity) in computer science with at least 5 years' experience
• Engineering-level expertise in the Microsoft operating system, SCCM, and Microsoft back-end solutions (build process, onboarding, etc.) as well as other key environments such as iOS, MacOS, Android, ...
• Strong analytical skills, effective problem-solving methodology, genuine service-oriented mindset
• French and English, spoken and written mandatory
• Ability to take the lead and ownership of issues and provide appropriate follow-up automatically
• Manage and coordinate projects and technical implementations

As a Swisscom employee, you can look forward to a variety of attractive benefits that will enrich your work experience. These include a pleasant working environment, financial benefits and exciting opportunities for professional development. Discover your Benefits .