Customer Audit Manager/QMS Audit (m/f/d)

Contract end date: 31.03.2026

Location: Visp

Responsibilities:

• Answering customer requests for audit dates
• Planning audits together with project teams, based on the customers’ agendas
• Organising the required infrastructure (meeting rooms etc.)
• Accompanying the customer throughout the audit (plant tours, documentation review etc.)
• Presenting Quality systems to the customer
• Coordinating with the project teams to ensure that all SMEs and documents requested by the customer are available in a timely manner
• Documenting the audits in TrackWise
• Coordinating the responses to audit observations with the project team and ensuring that the customer receives the responses within the given timelines
• Work closely within different teams and with other departments
• Must interpret and maintain proficiency in regulations, standards, guidelines and trends in cGMP.

Requirements:

• Experience in pharma/biotech industry
• Auditing experience
• Understanding of the applicable cGMP regulations
• General knowledge of manufacturing processes and analytical methods
• Competent level of general IT skill is required
• Ability to align cross functional stakeholders
• Provide exceptional customer service by developing excellent working relationships with both external and internal customers