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Customer Service Agent (m,f) Danish: Streaming Platform

Customer Service Agent (m,f) Danish: Streaming Platform

Customer Service Agent (m,f) Danish: Streaming Platform

Customer Service Agent (m,f) Danish: Streaming Platform

Personalbüro U. Herrmann

Personaldienstleistungen und -beratung

Warschau

  • Art der Beschäftigung: Vollzeit
  • Vor Ort

Customer Service Agent (m,f) Danish: Streaming Platform

Über diesen Job

Start: 19.01.26 or later

Streaming Platform

Tasks:

  • Provide customer support for a leading streaming company.
  • Handle inquiries related to contracts, billing, and technical issues.
  • Assist both B2B and B2C clients as first and second-line support.
  • Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.

Requirements:

  • Fluency in Danish (C1 level) and English (B2 level).
  • Strong communication skills and service-oriented mindset.
  • Basic administrative and technical knowledge.
  • Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-20:00, Weekends: 10:00-20:00

Task inbound call, offer addtional values for existing customers

Possibility to sell to interested clients after dealing with the main issue

Benefits

Danish - 11 000 PLN gross monthly

Work from a modern office in Warsaw in a dynamic, high-energy environment.

  • Relocation package: flight and 7 nights at the hotel.
  • Professional training.
  • Career growth prospects within an international company.
  • Training and development programs.
  • Language classes.

Bereitgestellt in Kooperation mit der Bundesagentur für Arbeit.

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