Company Description

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Job Description

In this role, you won’t just be checking numbers, you’ll be connecting with colleagues across departments, resolving issues with international partners, and contributing to process improvements that help zooplus maintain its high standards. If you have an eye for detail, enjoy problem-solving, and thrive in a collaborative, fast-paced environment, we’d love to hear from you.

Your Responsibilities:

• Review and carry out detailed inspections of all incoming goods invoices to ensure accuracy and compliance
• Clarify differences and resolve ambiguities directly with contacts from our German- and English-speaking suppliers and carriers
• Handle issues promptly and process all specific queries relating to sales and accounting
• Maintain close communication with our Purchasing, Replenishment, Logistics, and Accounting departments
• Support the processing of complaints, ensuring timely and fair resolutions
• Assist with month-, quarter-, and year-end closings, contributing to smooth financial reporting
• Identify and suggest opportunities to streamline processes within the Invoice Team

Qualifications

• Completed business or commercial education, or equivalent qualification
• Professional experience in a commercial role, business administration, or auditing, ideally in mail order or e-commerce
• Excellent numeracy skills with a precise, proactive, and solution-oriented work style
• Confident in using MS Office and modern communication tools
• Strong written and spoken communication skills in both English and German
• A team player who enjoys working with people from different cultures and departments

Additional Information

The gross annual salary for this full-time role (38.5 hours/week) is €45,000, which represents the maximum salary offered for this position.

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:
20% discount in our zooplus shop
Internal and external training

Free public transport ticket for Vienna
️ Various supported sport and fitness activities

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.