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We empower public sector organizations to unlock the full potential of AI through Microsoft Copilot. As trusted solution engineers, we partner early and deeply with customers to co-create secure, scalable, and mission-aligned Copilot solutions that streamline operations, enhance citizen services, and accelerate digital transformation. Our purpose is to lead with technical excellence, drive adoption through immersive engagements, and deliver measurable public value—ensuring every Copilot deployment is a catalyst for innovation, trust, and societal impact.

At Microsoft, Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

As a Copilot Solution Engineer for the Public Sector Presales Team, you will play a critical role in accelerating AI transformation by leading technical engagements that drive customer adoption of Microsoft 365 Copilot, Copilot Studio & Agents, and related AI-powered productivity solutions. This role is deeply technical and is responsible for owning the technical win strategy, delivering compelling demonstrations, and guiding customers through envisioning sessions that align with their business goals and technical requirements. As a trusted advisor, the Copilot Solution Engineer ensures that governance, security, and compliance are embedded in every conversation to build confidence and drive decision-making.

In addition to technical leadership, the Copilot Solution Engineer is accountable for driving core business momentum through competitive differentiation, technical blocker resolution, and seamless handoffs to deployment teams. You will work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly targets in your accounts. The role emphasizes operational excellence, partner collaboration, and continuous learning to ensure scalable impact and sustained customer success. This is a high-impact opportunity for individuals passionate about shaping the future of work through AI and delivering measurable business outcomes.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications

• Experience in enterprise solution engineering or technical sales roles.
• Track record of owning technical win strategies and leading complex customer engagements with ITDMs and TDMs.
• Recognized as a trusted advisor and thought leader; actively contributes to community learning and cross-team coaching of junior engineers.
• Technical pre-sales or technical consulting experience
• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience
• OR Master's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience
• OR equivalent experience

Preferred Qualifications

• Stong Background in Microsoft 365 technology stack, with proven experience in implementation and/or presales as well as architectural design.
• Track record of hands-on experience to co-create customer outcomes.
• Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)

• Drive AI transformation by orchestrating complex, multi-stakeholder technical engagements across enterprise accounts
• Architect secure, scalable Copilot and AI solutions aligned with enterprise strategy, governance, and compliance standards
• Influence product and go-to-market strategy by providing structured feedback to engineering and sales leadership.
• Lead technical strategy development, reframing the status quo and quantifying business impact to motivate customer action.
• Proactively identify and resolve technical blockers, mentor fellow engineers, and lead peer learning sessions to elevate team capability.
• Scale through partners by shaping joint technical strategy, accelerating deployment, and ensuring partner readiness and alignment.