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As Business Manager – Middle East & Africa (MEA), you will provide structured administrative, analytical, and operational support to the Market Head of Middle East & Africa, enabling effective business oversight, decision-making, and implementation across the region. This role acts as a coordinating partner within the Market’s Business Management team, contributing to sales monitoring, financial tracking, reporting, and internal processes under supervision.

YOUR CHALLENGE

Key Responsibilities:

• Sales & Performance Monitoring: Assist in collecting, consolidating, and preparing regular sales performance reports across client groups and locations in MEA. Monitor activity levels, relationship developments, and product uptake; flag trends or deviations for discussion
• Financial & Budgetary Support: Support budget preparation and ongoing cost control activities by maintaining up-to-date reports of Key Performance Indicators. Oversee the Market headcount planning, and allocation requests. Assist in variance analyses against targets
• Reporting & Presentation Preparation: Contribute to monthly, quarterly, and ad-hoc business reviews by compiling relevant data and drafting presentation materials (e.g., PowerPoint decks) in line with corporate standards. Ensure accuracy and timeliness
• Operational Coordination: Facilitate day-to-day operations within the MEA Business Management through facilitation of leadership rhythm (including minuting and follow-up actions), reporting into the Region and the ExB as well as strategy tracking, and internal communication flows
• Process Assistance & Compliance: Oversee planning and tracking of tasks to ensure adherence to internal timelines and procedures related to Senior Management bodies such as Regional Mgmt. Committee, ExB, RCGC, CCCM, CCEB. Coordinate with central functions (Regional CoS, Finance, HR, Compliance) where necessary
• Project & Initiative Support: Run MEA internal projects and provide oversight and reporting during project roll-outs (e.g., regional initiatives, training programs) by assisting with timelines, stakeholder updates, documentation, and progress tracking — always under guidance from senior staff
• Stakeholder Interaction: Serve as a point of contact for routine inquiries from branches, subsidiaries, or group departments. Escalate complex matters appropriately and maintain professional communication standards

YOUR PROFILE

Required Competencies:

• Strong attention to detail and high degree of accuracy in handling figures and texts
• Proficiency in Microsoft Office (especially Excel and PowerPoint); familiarity with SAP or similar systems is advantageous
• Good understanding of banking terminology and basic financial concepts
• Highly structured and organised, reliable, and able to work effectively under time constraints while showing initiative and the ability to connect the dots
• Professional written and spoken communication skills in English
• Ability to establish productive work relationships and to manage multiple tasks efficiently and meet deadlines in a dynamic environment

Experience & Qualifications:

• Bachelor’s degree in Business Administration, Finance, or a related field; or equivalent vocational qualification with relevant experience
• Minimum 2–3 years of experience in an administrative, analytical, or support function preferably within private banking or financial services
• Previous exposure to cross-border teams or multicultural environments is beneficial

Level & Reporting Line: This is an individual contributor role positioned below managerial responsibility that reports directly to the Head Business Management MEA.

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