Job Description

Ambitious. Appreciative. Together - that's tecracer!

As a renowned IT and AWS cloud service provider, we have been successfully shaping the digital landscape at several locations for over two decades. Our growth trajectory is unbroken and we are looking for reinforcement for our Amazon Connect & Conversational AI team.

The Local Managing Lead (LML) is responsible for the strategic and operational leadership of a tecRacer location.

The goal is to strengthen the company’s market position within the respective region, ensure the implementation of corporate strategy, and foster close collaboration with central functions and Business Units.

The LML serves as a key link between the regional site and the global organization, contributing to the achievement of the company’s objectives at the local level.

Tasks

Customer and Market Management:

• Building and maintaining strong relationships with local customers, partners, and stakeholders.

• Supporting Sales teams in acquiring new clients and developing regional market potential.

• Ensuring high levels of customer satisfaction through direct engagement and consistent service quality.

• Representing tecRacer at local industry events, forums, and networks.

Strategic Responsibility:

• Development and implementation of a site strategy aligned with tecRacer’s global corporate objectives.

• Identification of regional market opportunities and trends to secure and increase competitiveness.

• Ensuring sustainable business development and profitability of the location.

• Contribution to shaping tecRacer’s strategic presence in the local ecosystem, including public relations and thought leadership.

Operational Responsibilty:

• Responsibility for the day-to-day operations of the location, including infrastructure, resource management, and local workflows.

• Monitoring and controlling the site’s budget and financial performance.

• Ensuring compliance with corporate policies, legal, and regulatory requirements.

• Oversight of local vendor relationships and contract management relevant to operations.

Collaboration with Service Hubs & Business Units:

• Close alignment with Business Unit Leads, Service Hubs, and other locations to leverage synergies and optimize processes.

• Supporting M&A in the successful onboarding of newly acquired businesses into the regional structure.

• Working with Internal IT to ensure the site is technologically enabled and secure.

• Participation in cross-functional working groups to align on company-wide initiatives.

Reporting and Monitoring:

• Preparing regular reports on the performance of the location, including financial and operational Managing Lead

• Analyzing and assessing risks and opportunities, and taking proactive measures as needed.

• Participating in management meetings to align on strategic direction, initiatives, and targets.

• Providing local input into annual planning and forecasting processes

Requirements

• Requires master degree level preferably in: Business Administration / Information Systems / Computer Science, or already extensive practical experience in this field and with this type of role.

• Position requires 8-10 years of experience

• Proven experience in leading a business location or a comparable role, ideally in the IT or technology sector.

• Solid knowledge of operational management, strategic planning, and financial oversight.

• Familiarity with regional market requirements andrelevant legal frameworks.

• fluent in german and english

• willingness to travel