IT Network Solutioning Practice Head - Infrastructure Management - Zurich

Company

Position Title : Network Practice Head - Europe
Location : Zurich

Job Description

• Candidate with extensive experience in Network Practice – IT infrastructure domain with a deep experience in EU region for Network Transformation projects and its solutions.
• Candidate should possess all necessary skills around network & related network security related understanding.

• The candidate must be able to effectively lead a global team of Network professionals across geographies to manage Solutions, proposals, innovations, best practices & business growth.
• The candidate must have the ability to articulate & confidently present with experience of Inception, evaluation, comparison with network technical concepts & business value proposition.
• The candidate should be able to work in a multifaceted work culture and should have managed complex technical integrations and work with the partner ecosystem (local and international)

• Business Growth : Establish growth of practice for revenue & size and SMART Networking solutions
• Technology: Prepare competitive Network Solutions covering all aspects of Network technologies & related security and other IT infrastructure aspects.
• Integration with other practices: Work with alliances and other teams for innovative seamless migration frameworks in line with Infosys Polycloud Management solutions
• Solutions : Present & defend these solutions with a winning value proposition
• Team Management : Support/Lead the Network solutions team for both – Transformation as well as Managed Services
• Emerging technologies : Enhance Network Solution Offerings with innovation including 5G, AI (Infra/network for AI and Infra/Network for AI), etc.
• Global Ecosystem Leverage : Create visibility & awareness of practice within CIS and wider ecosystem
• Alliance Relations : Collaborate with Alliance and partners boosting innovation & growth.
• Analyst Relations : Maintain high degree of relations with analysts of key research organizations
• Technical Support Enablement : Extend necessary technical support to Network Transformation projects as necessary
• Escalation Management : Extend necessary technical support to escalations of Managed Services / Operations

• Proficiency in enterprise solutions with a deep understanding of interdependent in-house network & related technologies, workflow based sub-services & natural ability to integrate entities as part of M&A activities
• Proven practice management skills, driving results within internal and external business units, focusing on business readiness and practice growth in the region
• Deep understanding of AI, GenAI or Agentic AI related solutions and related network management & automation
• Experience in chaos engineering to enhance underlying processes, information security gaps and perform internal audits and MIS reporting
• Adeptness in IoT VAPT, Zero Trust Security, and orchestration, ensuring robust controls for the interconnected IoT landscape
• Fair understanding of core domain stack viz., Identity (LDAP, Entra), AD Federation, DNS, remote access (Zscaler, Checkpoint, Citrix, CAC) & authentication knowledge
• Operate autonomously with extensive requisition analysis, RCA on incidents, change management process, capacity management to effectively scale as business demands.

• Documentation & Presentation Skills
• Analytical & Negotiation Skills
• Financial Understanding and contract Conditions
• Team Management Skills
• Partner relation & Ecosystem Management skills

• Proven experience in IT management for a min of 10 years having successfully managing Network Practice / projects and multi-cultural and multi-geo teams.
• Proven Experience in Solutions & Sales of IT Infrastructure - Network Technologies in EU Geography

• Proficiency in English, knowledge of one of the official European languages (German, French, or Italian)
• Proficiency, knowledge and familiarity of working and managing globally diverse teams.