In short

As our global footprint expands, we are seeking a strategic, people-focused, and operationally excellent Senior Lead Workplace Experience to elevate the way our teams connect with their physical work environments. This leadership role will define and deliver an inspiring and consistent workplace experience strategy across our EMEA based hubs - creating environments that foster creativity, collaboration, and culture. Reporting to the Head of Internal Events & Workplace Experience, you’ll own the workplace experience vision, lead regional Workplace Experience teams, and partner cross-functionally to ensure our spaces reflect our brand, values, and ambition.

Your Mission

• Define and lead an EMEA workplace experience strategy that reflects On’s culture, values, and hybrid ways of working.
• Oversee daily experience operations across key hubs - ensuring hospitality and a consistently high standard of service (including On Welcome Reception Desk at On Labs, as well as incoming event requests to deliver seamless activations, rituals, and memorable onsite moments.)
• Manage a high-performing team, driving alignment, development, and consistency across locations.
• Partner cross-functionally with Internal Events, Leadership Enablement, IT Services, Real Estate & Facilities Management, and Brand Experience as key stakeholders of the team.
• Own and optimise workplace experience budgets, balancing operational excellence with innovative, human-centered enhancements.
• Use data, feedback, and insights to improve the employee experience and shape spaces that foster connection, inclusion, and creativity.

Your story

• You have 7-10 years of experience in workplace experience, hospitality, operations, and people experience, with experience scaling or leading multi-site teams.
• You bring a hospitality mindset with a strategic lens - balancing operational excellence with moments of surprise and delight.
• Proven experience managing and developing teams, creating clarity, and setting standards for excellence.
• Outstanding communication and relationship-building skills - you partner with leaders and teams with confidence and empathy.
• Entrepreneurial and solutions-oriented: you seek out ways to improve and aren’t afraid to reinvent the norm.
• Strong project management, organisational and budget ownership skills.
• A team-first, hands-on mindset - you’re not afraid to jump in where needed to make the everyday exceptional.
• Fluent in English & German.

Is it too obvious? Our shared positivity helps us go above and beyond to make every day at On an unforgettable experience of Wow.

Zürich

Just by the banks of the Limmat you’ll find our largest global hub in Zürich West – On Labs – where you can hike up 12 floors through our custom-built spiral trail.

Förrlibuckstrasse 190,