Über uns

Bumicom - recording and beyond -

· VoiceLogging

· Screen Recording

· Quality Monitoring

· Speech Analytics

Bumicom levert Communicatie Recording en Quality Monitoring oplossingen voor Contact Centers, Financiële Instellingen, Openbare Orde & Veiligheid organisaties en Verkeersleiding. Daarbij combineert Bumicom toewijding, vindingrijkheid, knowhow en marktkennis om te realiseren wat anderen alleen maar beloven.

· Voice Logging Analoog, TDM en IP

· Quality Monitoring met evaluatie, coaching en rapportage modules

· Screen Recording

· E-Coaching

· CRM integratie

· Spraakanalyse, Word Spotting & Speech-to-text

· Geïntegreerde klanttevredenheidsonderzoeken

· Implementatie

· 24 x 7 support

Contact: 070 - 350 4500

Bumicom supplies Communication Recording and Quality Monitoring solutions for Contact Centers, Financial Institutions, Public Safety organisations and Traffic Control. In doing so Bumicom combines dedication, ingenuity, know-how and market understanding to realize what others only promise.

· Voice Logging Analog, TDM and IP

· Quality Monitoring with eveluation, coaching and reporting modules

· Screen Recording

· E-Coaching

· CRM integration

· Speech Analytics, Word Spotting & Speech-to-text

· Integtrated customer feedback tool

· Implementation

· 24 x 7 support

Contact: +31 70 350 4500

Specialties

Voice Logging, Screen Recording, Quality Monitoring, Speech Analytics