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VISION/MISSION Statement  

      Our vision is to be the most respected customer support service provider, both for back-office and voice and non-voice support for the leading local and international clients bridging the barriers in time, culture, and language.

            Our mission is to provide the best customer service, back-office and voice and non-voice support service on behalf of our partner clients, thus sustaining the high-quality and secure experience to our client’s customers

Cost  Efficiency

     For years, the goal of contact centers has been to operate in order to provide cost effective alternative to businesses worldwide. iCONTACT Solutions thrust is parallel to this goal -- to give full time support to our global partners for cost reduction and efficiency.  With our focus on the work at hand, iCONTACT Solutions aims to partner with you so that you can move forward towards achieving financial strength and stability and eventually expand your business to achieve its maximum potential.   

            A budding call center in the Philippines, iCONTACT Solutions gives your company a helping hand by offering you an extension of your business anytime of the day and any day of the week.  The partnership that we will make is a two way street. As you work with us, it is more than double what we get from this as you also help provide employment to highly skilled and trained call center telemarketers for the same salary and benefits as you would pay within your local area but with less pressure and burden on your end.