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INFOCORE
is a Product lifecycle Management & IT services company based in Germany & India with clients extending from Japan till Europe.
We provide end to end solutions and services in the field of PLM & IT powered by highly motivated business consultants, programmers and administration experts.
PLM area
Objectives:
We strive to be pioneers on PLM domain. Group has experience in various domains such as Automotive, High Tech, Aerospace, Medical Devices, Consumer Goods (White Goods Products), Oil & Gas Industries
Capabilities:
Our experienced and capable team is able to provide following services:
-End to end Solution Consulting
-Implementation -Deployment
-Operating and User support
-Complete End to End Implementation Services of the following
-Products/Modules: Teamcenter Unified Architecture (UA)
-Teamcenter Enterprise
-Teamcenter Engineering
-Teamcenter Manufacturing
-Teamcenter Project
-Teamcenter Reporting and Analytics
-Support & Maintenance
-Support and Maintenance Support organization in maintenance of their existing PLM applications.
-Consulting and innovation process audit
-Teamcenter Training planning, scheduling and execution
-Preparation of SOW for large projects in accordance with RFQ / RFP methodology IT
Support Desk area:
-Optimized total cost of ownership (TCO)
-ITIL based - delivery model
-Risk-free transition
-Service response, quality and coverage
-Leveraging best practices across engagements
-Operational Excellence
-L1 Improvements: Increased awareness and adoption of the self-help user portal.
-L2 Service Desk: Remote support and improved service responsiveness
-L3 Delivery Groups: Well-defined SLAs, complete ownership of IT infrastructure, increased stability through incident reduction and improved response time to End users for new changes and upgrades.
