Über uns

Since its founding in 2004, iTOK.NET has established itself as a provider of friendly, affordable, and convenient technical support. From the company's home office in Salt Lake City, Utah, trained technical experts connect to customers around the world. The iTOK expert then determines the issue and repairs it with innovative remote techniques. In addition, iTOK staff members go the extra length by implementing solutions that guard against future issues.

To meet the needs of its broad customer base, iTOK offers three levels of service. The Basic Care level allows customers to take advantage of services without a monthly membership fee. Basic Care customers enjoy repair services; help desk advice; and pay-per-service for online, remote, and on-site support. For customers seeking a higher level of support, membership options include routine maintenance as well as iTOK's top-rated security and backup services. Member Care Gold customers also enjoy a 20% discount on repairs, while Member Care Platinum offers free repairs and unlimited support with membership.

iTOK.NET's team of experts receive thorough training and undergo a rigorous certification process. iTOK trains its technicians in the repairing of software, hardware, and network problems from the simple to the complex. In addition, technicians are trained to approach each customer with an understanding, friendly, and helpful attitude. All iTOK technicians operate out of the company's home base in Salt Lake City, Utah, and serve customers across the US and internationally. 

iTOK provides troubleshooting for all types of computer issues including slow processing, viruses, and system freezes. In addition, the company offers auxiliary device setup, program installation and removal, and system capability coaching that allows customers to make the best use of their technology. As a result, iTOK customers enjoy the peace of mind that comes with using a protected, optimized, and well-cared-for network of devices.