SUMMARY LARCIE -LAR Consulting and Image Experts was established in 2007, in Romania and in 2010 it continued its global expansion, with UAE operation.
LARCIEassists companies within a wide range of industries, from Hospitality and Tourism to Contact Centers and Office Providers, in improving client satisfaction, both by building Customer Service divisions and changing service employees’ attitudes, making them show more dedication to their job and the client.
LARCIEprovides a platform for continued growth through improving the Corporate Image culture, through offering consulting, training and coaching to corporate groups and individuals on Customer Service, Verbal and Nonverbal Communication, Etiquette, Professional Image & Grooming.
**HOW LARCIE WORKS
LARCIEis flexible, working in the fashion preferred by the client, be it on-site, remotely, or a combination of both.LARCIE**typically works on a project in a team fashion with the client, to assist him in all vulnerable areas of the business simultaneously. This allows for both parties involved being in sync in terms of understanding the interconnections of all functional areas of the business.
OUR SERVICES
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Consulting: 1.Situation Analysis 2.Employees’ Assessment 3.Training and Development 4.Monitoring and Evaluating 5.Coaching and Counseling
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Workshops: Customer Service Attitude Communication and Basic Call Handling Workplace Etiquette Social & Business Etiquette Professional Image Couching Professional Grooming The Restaurant Service
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[ Team-buildings
Improving communication
Boosting morale & motivation
Problem solving and/or decision making
Working as a team
Trust
Improving workplace dress- code
Internal Customer Service](http://www.larcie.com/our-services.html)
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