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With our OutsourceBG Services Ltd you remain in control of your IT, getting also the benefit of an outsourced, highly skilled workforce.We rely on best practices for best-in-class service delivery quality and it-governance. We’re set on long-term partnerships, based on visibility, mutual trust, and competitive pricing for highest quality standards.
This is why we have our 4 key values:
· operational excellence with visible results and accountability
· dedication to our staff and our clients' needs
· leadership for effect
· no-compromise quality delivery
Our commitment:
· The pricing is based on established goals and IT cost as per plan
· We strive to create long-lasting partnerships
· Our support model is focused on close customer proximity and local support
· We deliver knowledge assessment and transfer in order to increase the productivity of our customers
· Focus on governance and pro-active management
· Target CSAT above 85%
· Service delivery above 85%