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Products:

· Unified Communication Solutions

· Communication Device/ Network Monitoring and Reporting Tools

· IP and Legacy Telephony Applications and Services

CCSuite Extensions, include:

· Integration of pop-up agent with virtually any CRM/ ERP Database

· Custom IVR with Database Queries and Call Routing Management

· Smart priority Call Routing based on hold time, availability, skills, timeframes, preferences

· Custom ACD Queue Management

· Consulting and Application Development Services

· IP and Legacy Telephony

· Communication Solutions

· Mobile Business Applications

· WiFi Applications